Gigabite Hosting (“we”, “us”, “our”) provides a website-builder platform, hosting services, analytics tools, store systems, newsletters, and other site-management features used by our customers (“Users” or “You”).
This Privacy Policy explains how we collect, use, store, and protect your information when you use our services.
By using Gigabite Hosting or any site powered by our platform, you agree to the practices described below.
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## **1. Information We Collect**
### **1.1 Information You Provide**
We collect information you voluntarily provide to us, including:
* **Account information**: Name, email, password, and contact details
* **Billing details**: Payment method, billing address (processed via secure third-party processors)
* **Site content** you upload to your site (images, text, media, products, posts, forms, etc.)
* **Support communications**
* **Newsletter or form submissions** (if you use our tools)
### **1.2 Automatic Data We Collect**
When using our platform, we automatically collect:
* **Server logs** (IP, browser, OS, timestamps)
* **Analytics data** (page views, referrers, sessions)
* **Device information**
* **Error logs** for debugging and security
* **Cookies/session tokens** required for login and functionality
### **1.3 Information Collected Through Sites You Create**
If you run a website using Gigabite Hosting, we may collect processed data **on behalf of you**, such as:
* Contact form submissions
* Newsletter sign-ups
* Store orders
* Forum profiles and posts
* Pageview analytics
* Uploaded media
* Admin actions and logs
You are responsible for informing your end users of your own privacy practices.
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## **2. How We Use Your Information**
We use collected data to:
* Provide and maintain the Gigabite Hosting platform
* Manage user accounts and authentication
* Deliver hosted websites and services
* Process payments and subscriptions
* Improve stability, performance, and security
* Provide customer support
* Send service-related updates
* Detect abuse, fraud, or malicious activity
* Provide analytics and dashboard insights
We **never sell your personal information**.
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## **3. How We Share Information**
We may share limited information only when necessary:
### **3.1 Service Providers**
With trusted third-party partners that help us operate Gigabite Hosting, such as:
* Payment processors (e.g., Stripe, PayPal)
* Email delivery services (transactional emails, newsletters)
* Cloud hosting providers
* Security/anti-abuse systems
* CDN and analytics services
These services only receive the information required to perform their tasks.
### **3.2 Legal Requirements**
We may disclose information if legally required to:
* Comply with a subpoena or legal process
* Protect the safety and rights of users
* Prevent fraud or abuse
* Respond to government or law enforcement
We do **not** share data unless required by law or necessary for service continuity/security.
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## **4. Cookies and Tracking Technologies**
Gigabite Hosting uses cookies for:
* Login sessions
* Security features
* Site analytics
* Remembering user preferences
* Store cart functionality
Any site hosted on Gigabite Hosting may use additional tracking tools as configured by the site owner.
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## **5. Data Storage, Backups & Retention**
We maintain:
* **Daily automated backups** of critical platform data
* **User-initiated site backups** in your admin panel
* **Redundant storage** for availability
* **Retention limits** based on system configuration
Data is kept only as long as needed for:
* Providing services
* Legal obligations
* Security and fraud prevention
You may request deletion of your account or site at any time.
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## **6. Your Rights & Choices**
You have the right to:
* Request a copy of your personal data
* Correct or update your information
* Request account or data deletion
* Disable analytics on your hosted website
* Export site content and backups
* Opt-out of marketing communications
To exercise these rights, contact:
**[
[email protected]](mailto:
[email protected])**
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## **7. Protecting Your Information**
We take security seriously and use multiple protections, including:
* SSL encryption
* Hashing and salting of passwords
* Secure cloud infrastructure
* Firewall and anti-abuse protections
* Access-restricted backups
* Regular monitoring of platform activity
No system is 100% secure, but we work continuously to safeguard your data.
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## **8. Children’s Privacy**
Gigabite Hosting does not knowingly collect personal information from children under 13.
If you believe a minor has provided information, contact us immediately.
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## **9. Website Owners Using Gigabite Hosting**
If you build a site using Gigabite Hosting:
* You are the **data controller** for your site’s visitors.
* Gigabite Hosting acts as a **data processor** for data collected on your behalf.
* You must publish your own Privacy Policy explaining how you use visitor information.
We provide tools to help with compliance (export/delete data, manage forms, handle analytics opt-out, etc.).
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## **10. International Data Transfers**
Data may be processed in the United States or other regions where our providers operate.
By using Gigabite Hosting, you consent to these transfers.
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## **11. Changes to This Policy**
We may update this policy from time to time.
When changes occur, we will:
* Update the “Last Updated” date
* Notify you via email or dashboard for significant changes
Your continued use of Gigabite Hosting means you accept the updated policy.
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## **12. Contact Us**
For questions, concerns, or data requests, contact us:
**Gigabite Studios / Gigabite Hosting**
**Email:** [
[email protected]](mailto:
[email protected])
**Website:** [https://gigabitestudios.xyz/](https://gigabitestudios.xyz/)